Shipping policy

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Each piece is made to order, in order to avoid overproduction and maintain an ecological approach throughout the process.

Orders ship out the next business day then it takes 3 to 7 business days for delivery (may take a little longer depending on location)

Every product we sell is carefully hand crafted & stitched to perfection. We use no automatic machines or robots. Every process is manually done (like reputable designer brands) You paid for a white glove 5 star product and that is exactly what you will get. We get to know each and every one of our customers as we create an order one by one to show how we appreciate your business.

HOW DOES SHIPPING WORK?

We work with global merchants and top quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. This means that your order is shipped from all over the world. Our shipping methods for majority of our shipments are USPS, UPS, FedEx, 4PX, Epacket, YunExpress, and DHL.

Because we ship directly from our partners and a lot of our products are high demand, your item(s) may take 3-7 business days to arrive. If you buy different items it is possible that you will receive more than one package. Please do not worry if it does not show up immediately. We provide tracking numbers with every number as well. 24/7/365 ticket and email support is conveniently offered to you, We are always only one email away and offer very fast response times. Please contact us if you need assistance, we are here for you.

HOW CAN I RETURN AN ITEM?

Refer to our Return Policy, If you need further assistance, please contact us.

HOW LONG WILL IT TAKE FOR YOU TO REPLY TO MY MESSAGE?

We strive to maintain one of the fastest response times on the web. Thus far we manage to meet our best results regularly and respond to inquiries within 1-3 hours, but we aren't always perfect so please allow up to 24 hrs -- especially on weekends or holidays. We guarantee awesome customer support!